Role Purpose
The Junior Sales Associate is responsible for supporting the services inside the store towards the
customers and assist in meeting their requirements efficiently to support the maintenance of high customer
service and sales result.
Key Accountabilities
1- Greet Customers and direct them to the experienced sales associates in each department to
ensure that customer needs are answered.
2- Maintains the basic procedures of customer service inside the store such as follow ups on the
orders for the customers, following the right procedures of passing the customer complaints or
challenges through the right channel to the experienced employees on the shop floor.
3- Supports in receiving stocks and assist in registering the right records on stocks.
4- Assist in completing the replenishments of products inside the store.
5- Assist in up-selling and cross selling and promotions of products inside the store to ensure
achieving the hourly store sales target.
6- Support in maintaining records of nonmoving products and passing the report to the senior sales.
7- Assist in merchandizing of products according to senior sales recommendations.
Qualifications, Experience, Knowledge
High School Degree
Fluency in English
Proficiency Microsoft office
Competencies
Planning & Organizing 1
Self – Development 1
Communication Skills 2
Cultural Awareness 1
Customer Focus 1
Initiative 1
Teamwork 2
