Receptionist
We are looking for an experienced receptionist to join our Front of House team on a full-term contract basis. Duties include but are not limited to:
- To provide a high level of client care in all activities, demonstrating professionalism and attention to detail at all times
- Manage a busy Switchboard and answer Incoming Calls to our service level standards
- To deal with all clients, either in person or via the telephone, in a courteous and highly professional manner delivering strong client care.
- To fully adhere to agreed standards and procedures for all tasks undertaken
- To make conference room bookings in accordance with the instructions given accurately.
- To check the conference room bookings for the following day to ensure that all details are correct and to the required standards.
- To ensure that the conference rooms and reception areas are kept tidy and in good working order to the required standard.
- Dealing with client requests for photocopying, printing etc, promptly and in accordance with the instructions given.
- To deal with the administrative tasks and as when required.
- Managing couriers according to our internal process and policy.
- Assist in catering as and when requested for conference meetings
- Coordinate document deliveries to clients
- Manage the office supplies orders and inventory for the UAE offices.
- To deal with and manage other operational day to day matters in coordination with the UAE office manager.
Skills and Experience Required
- High School Diploma or equivalent
- Minimum 4 to 3 years’ experience in a similar or customer service role
- Excellent communication skills both in Arabic and English
- Commitment to delivering high level of customer service
- Ability to work under pressure and keep calm
- Displays sensitivity and confidentiality all times
