JOB OVERVIEW
We are seeking Medical Unit Receptionist to perform clerical and receptionist roles to facilitate the efficient operation and maintenance of patient care. Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let our Healthcare group be the destination for your professional growth.
One of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
JOB DESCRIPTION:
- It is the responsibility of every Health team member to deliver the most remarkable patient experience in every dimension, every time.
- The primary role of the Medical Receptionist is to provide reception and clerical services.
- These services may include billing, collections, referrals, appointments, patient contact, and general admin duties.
- Greet patients and visitors in a prompt, courteous and helpful manner
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Keeps patient appointments on schedule by notifying providers of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining the confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.
Education and/or Work Experience Requirements:
- At least 1-year relevant experience in Clinic / Hospital.
- A secondary School Diploma is a must, University Degree or Diploma in Administration is desirable.
- Knowledge of office administrator responsibilities, systems, and procedures
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Hands-on experience with office machines
- Familiarity with email scheduling tools, like Email Scheduler
- CPR certification a plus.
Skills and Abilities
- Well-groomed at all times
- Ability to lead people
- Ability to work with others
- Effective communication skills and employee skills
- Ability to accept added responsibility
- Organizational skills
- Strong attention to detail
- Good judgment and analytical skills;
- Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization;
- Communicate information effectively, both orally and in writing both internally and externally;
- Possess strong work & business ethics
- Flexible with working hours
- Ability to work under pressure
- Customer-focused and high level of professionalism
- Ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
COVID-19 considerations / COVID-19 Precaution(s):
- All necessary precautions are being taken as per government guidelines
Plastic shield at workstations. - Temperature screenings.
- Sanitizing, disinfecting, or cleaning procedures in place.
- Vaccinated or willing to be vaccinated only candidates will be considered.
Gender: Male / Female
Nationality: Any
Опыт: Minimum 1 year as Medical Receptionist
Job Types: Full-time, Permanent
Expected Start Date: Immediate
Armada Healthcare offers competitive compensation. Discover your best.
Armada Healthcare is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, status, or disability.
To learn more about our healthcare organization and culture, navigate www.armadahospital.com
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button, upload/submit your CV.
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