About the company
Our client opened its first office in 1987 and has since grown into one of the largest independent corporate and trust service providers in the world. They currently manage over 20,000 clients that include companies, entrepreneurs, private investors or high net worth individuals and their families. They offer corporate services, private client services and retirement planning.
Job Purpose
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our clients. To act as the first point of contact for visitors and callers, to undertake a range of other administrative tasks as identified by the Management.
Key Accountabilities
- Greet, assist and direct visitors.
- Coordinating drivers’ schedule.
- Manage/Operate telephone system; receiving and transferring telephone calls, announcing callers, taking brief messages and passing these on via the email system, being aware of client dedicated telephone line.
- Passing on client enquiries received by telephone or email to Sales Managers via CRM.
- Coordinate with couriers for collection and delivery from email requests.
- Collect and document post/parcels. Email recipient to collect from reception.
- Keeping a check on housekeeping supplies/stationery supplies and informing Office Manager of any requirements.
- Maintains safe and clean conference rooms and reception area by complying with procedures, rules, and regulations.
- Helping Office Manager and other office personnel when requested.
- Provide administrative and general support to the staff and management as required
Our Wishes
- Have excellent written and verbal English language capabilities
- Administration experience
- Ideally educated to degree level (A’ level education considered)
- Good computer literacy MS Office – especially MS Word, Excel and Outlook
- Professional telephone manner
- Experience of greeting guests and visitors and making them feel welcome in a positive and friendly manner
- Experience of working on a switchboard co-ordinating a high volume of calls during peak periods, prioritizing work and situations
- Experience of basic clerical duties and office procedures
- Must be self-motivated, professional and a people person
