Counter Sales Associate - Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
- Take part in the opening and closing duties in compliance with the norms and internal procedures
- Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
- Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
- Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
- Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
- Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
- Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
- Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
- Receive and handle cash payments including exchange and money transactions while following the set policies
- High School Degree
- 0 - 1 year of experience in customer service
- Fluency in English
- Analytical Thinking: level 1
- Attention to details: level 2
- Change and Adaptability: level 1
- Cultural Awareness: level 1
- Customer Focus: level 1
- Planning and Organizing: level 2
- Teamwork: level 2
Organization: EatalyPrimary Location: United Arab Emirates-UAE, Dubai, The Dubai MallSchedule: Full-timeUnposting Date: Ongoing
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